Bilingual Customer Service Specialist - Chats and Voice

Descripción de la oferta

Ready to elevate your career in customer service with a premier financial institution? We are in search of Bilingual Client Care Specialists with at least B2 level English proficiency to be part of our multifaceted support team. You will interact with clients using voice and chat platforms, providing assistance with banking inquiries, processing transactions, and resolving account issues with empathy and professionalism. If you're a detail-oriented communicator eager to grow in a lively, fast-paced atmosphere, we’re eager to meet you!



Channel: MULTI-CHANNEL (CHATS & CALLS)



Requirements:


Advanced English level-B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)


Candidate Profile:


Professional and customer-focused with a strong service mindset
Proficient in computer navigation and general PC skills
Excellent communication skills, both written and verbal
Reliable with a keen eye for detail
Strong ability to multitask, adapt to changing priorities, and remain flexible
Comfortable handling repetitive tasks in a fast-paced, high-volume environment
Works well independently and collaboratively within a team


Benefits:


Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal, Psychological Assistance)
Cafeteria Subsidy
Birthday Off
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program (CNX Advance)

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés
• Edad: entre 18 y 99 años

Palabras clave: servicio, service, especialista

Ayer (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.