Bilingual Customer Service Specialist

Descripción de la oferta

Are you a natural communicator with a passion for helping others? We’re looking for enthusiastic and service-oriented Customer Service Specialists to join our team and provide outstanding support through voice channel. As the first point of contact, you'll assist customers by answering questions, resolving concerns, and ensuring a positive experience with every interaction. If you enjoy solving problems and thrive in a fast-paced environment, this is a great opportunity to grow your career in customer service.



Channel: Voice



Requirements:

Advanced English level-B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)


Candidate Profile:



Excellent verbal communication skills with a friendly and professional tone
Strong active listening and problem-solving abilities
Comfortable handling phone-based interactions and navigating multiple systems simultaneously
Customer-focused mindset with a desire to deliver high-quality service
Dependable, punctual, and able to follow structured procedures
Able to remain calm and efficient under pressure or in challenging situations
Team player with a positive attitude and willingness to learn


Benefits:

2 days off
FREE Gym
Benefit portal (Discounts in universities, gyms, hotels, restaurants, etc.)
CNX University (free online courses and certifications)
Career Growth Program (CNX Advance)
Competitive Account bonus

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, especialista

Ayer (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.