Bilingual Customer Service Specialist

Descripción de la oferta

Do you naturally connect with people and have a desire to help? We're seeking energetic and customer-focused individuals to join our team as Customer Service Specialists, offering superb support through our voice communication channel. As the front line for our clients, you will aid them by addressing questions, resolving challenges, and guaranteeing a positive experience in every engagement. If you enjoy tackling problems and thrive in a lively environment, this is a prime opportunity to further your career in customer service.



Channel: Voice



Requirements:

Advanced English level-B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)


Candidate Profile:



Excellent verbal communication skills with a friendly and professional tone
Strong active listening and problem-solving abilities
Comfortable handling phone-based interactions and navigating multiple systems simultaneously
Customer-focused mindset with a desire to deliver high-quality service
Dependable, punctual, and able to follow structured procedures
Able to remain calm and efficient under pressure or in challenging situations
Team player with a positive attitude and willingness to learn


Benefits:



Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal, Psychological Assistance)
Cafeteria Subsidy
Birthday Off
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program (CNX Advance)

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, especialista

Ayer (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.