Bilingual Customer Service Specialist - Multichannel

Descripción de la oferta

Elevate your career by joining the front lines of a global banking leader.



We are looking for Bilingual (English/Spanish) Client Relationship Specialists who can navigate the complexities of modern finance with precision and empathy. This isn't just a support role—it's a career path designed for individuals who want to master the language of banking while delivering world-class service.



Channel: Hybrid Multi-Channel (Dynamic Voice & Professional Chat)



Requirements:

Advanced English level - B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)




Candidate Profile:

Driven by a "solutions-first" philosophy, consistently exceeding client expectations through proactive support.
Displays high technical aptitude, quickly mastering new digital tools and multi-channel communication suites.
Connects naturally with diverse audiences, using bilingual skills to build rapport and solve problems effectively.
Upholds rigorous standards of precision, ensuring all documentation and transactions are flawlessly executed.
Shows great agility when multitasking and adapting to shifting priorities in a busy environment.
Thrives under pressure, maintaining a composed and professional demeanor during peak operational hours.




Benefits:

Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal and Psychological Assistance)
Cafeteria Subsidy
Birthday Off!
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés
• Edad: entre 18 y 99 años
• Conocimientos: Inglés, Servicio al cliente, Atención al cliente

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: servicio, service, especialista

Hace 3 horas (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.