Bilingual Customer Success Advisor

Descripción de la oferta

Make a lasting impact as our newest Customer Success Advisor!



We are looking for heart-centered professionals who believe every conversation is an opportunity to help someone thrive. In this role, you’ll do more than just answer questions—you’ll solve real-world problems and build the trust that keeps our clients coming back. If you want to work in an environment that celebrates your empathy and rewards your dedication to helping others, we would love to have you on our team!



Channel: Voice



Requirements:

Advanced English level-B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)


Candidate Profile:



Projects a warm and professional image through outstanding verbal communication.
Uses active listening and analytical thinking to resolve complex problems.
Manages phone interactions efficiently while multitasking across multiple digital platforms.
Demonstrates a deep commitment to delivering an exceptional customer experience.
Maintains a strong record of reliability and follows established procedures with precision.
Stays composed and effective even when navigating high-pressure or challenging situations.
Contributes to team success with a positive attitude and a continuous desire to learn.


Benefits:



Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal and Psychological Assistance)
Cafeteria Subsidy
Birthday Off!
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Palabras clave: asesor

Hace 5 horas (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.