Bilingual Customer Support Specialist - Chats and Voice

Descripción de la oferta

Step Into the World of Finance: Bilingual Banking Support Career Path



At the heart of every transaction is a person. We are looking for empathetic communicators who can bridge the gap between complex banking and real-world needs. In this role, you’ll use your English and Spanish skills to provide a calming, professional voice for clients managing their finances. If you enjoy solving puzzles and making someone's day easier through thoughtful support, you belong on our multifaceted care team!



Channel: MULTI-CHANNEL (CHATS & CALLS)



Requirements:



Advanced English level-B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)


Candidate Profile:



Demonstrates a professional, customer-first mindset with a natural dedication to providing high-quality service.
Possesses advanced digital literacy and the ability to navigate complex computer systems with ease.
Communicates effectively and persuasively across both written and verbal platforms.
Maintains a high level of reliability and takes pride in delivering accurate, detail-oriented work.
Shows great agility when multitasking and adapting to shifting priorities in a busy environment.
Stays focused and maintains a positive attitude while managing high-volume, consistent workflows.
Contributes effectively as an independent contributor while thriving in a collaborative team setting.


Benefits:



Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal and Psychological Assistance)
Cafeteria Subsidy
Birthday Off!
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés
• Edad: entre 18 y 99 años

Palabras clave: apoyo, support, soporte, especialista

Ayer (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.