IT Support Agent - English Required

Descripción de la oferta

We are seeking a skilled and dedicated Technical Support Specialist to provide comprehensive technical support for our products. This role is essential in ensuring the smooth operation of both hardware and software systems for our internal business needs. If you thrive in a fast-paced, multi-user environment and have a passion for problem-solving, we’d love to hear from you!

Key Responsibilities:
Effectively resolve technical issues related to hardware, software, and networking.
Provide detailed case summaries, resolutions, and updates to the Knowledge Management System (KMS).
Communicate clearly and professionally in both written and verbal formats with internal teams, management, and external vendors.

Required Qualifications:
Education: High school diploma or equivalent.
Technical Expertise: Proficiency in one or more IT areas, such as:
Microsoft Administration
Linux Administration (preferred)
Networking
Advanced Troubleshooting: Proven ability to resolve issues in high-pressure, multi-user environments.
Networking Knowledge: Solid understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
Technical Maintenance: Experience with data cabling and computer facility maintenance.
PC Skills: Expertise in PC repair, troubleshooting, deployment, and hardware management.

Additional Skills:
Excellent written and verbal communication skills in English and Spanish.
Ability to work flexible hours, including nights, weekends, and holidays.
High integrity and experience handling sensitive, private information.

Preferred Qualifications:
Professional fluency in both English and Spanish.
Familiarity with troubleshooting under pressure, adapting to changing situations, and delivering effective solutions.

Join us and be part of a dynamic team where your technical expertise and communication skills will play a vital role in supporting our business’s success.

Requerimientos

• Educación mínima: Educación Técnico/Profesional
• Idiomas: Español ,Inglés
• Edad: entre 21 y 36 años
• Conocimientos: Microsoft Outlook, Linux, Windows, Resolución de problemas, Soporte al cliente, Tecnología, Mantenimiento, Redes
• Licencias de conducir: motocicletas ,automóviles / carros

Palabras clave: tecnologias, la, informacion, it, apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 5 días (actualizada)

Acerca de CORSARIO GLOBAL TECNOLOGIA SOCIEDAD DE RESPONSABILIDAD LIMITADA

Corsario Tech brinda servicios y soluciones de alta calidad en el área de las tecnologías de información. Líder en soluciones de negocios, nos hemos posicionado como un aliado estratégico de nuestros clientes gracias a nuestro compromiso, servicio, soporte y personal altamente capacitado y orientado a satisfacer sus necesidades.