Multichannel Banking Support Representative

Descripción de la oferta

Receive and respond to inbound customer messaging requests; gather and verify required information regarding bank accounts, by the moment is going to be primary chat, phone will be added in the future and candidates must know. Is going to be primary costumer service but fraud is going to be added in the future.

Requirements

HSD
6 months of call center experience with proven chat experience required
all center experience of 6-months supporting banking/collections/fraud *preferred
Demonstrated ability to perform basic mathematical functions.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Menos de 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Resolución de problemas, Call Center

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: banker, bancario, banking, banquero, apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 13 horas (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.