Bilingual Customer Service Representative

Descripción de la oferta

Elevate your professional journey in a role where your voice truly matters!



Our Customer Service Representatives are the backbone of our success, providing the essential support that keeps our clients coming back. We provide the tools and the training; you provide the empathy and the dedication. This is your chance to join a team that rewards your hard work and celebrates your commitment to service excellence!



Channel: Voice



Requirements:

Advanced English level-B2
Full Flexibility
High School Diploma
Onsite Positions (Pavas)


Candidate Profile:



Projects a sophisticated and professional vocal presence, serving as a trusted ambassador for the brand.
Employs sharp analytical skills to diagnose issues and provide comprehensive solutions during live interactions.
Masterfully balances active conversation with simultaneous navigation of complex internal databases.
Driven by a service-excellence mindset, ensuring every caller feels heard, respected, and supported.
Exhibits disciplined reliability, consistently adhering to schedules and high-standard operational protocols.
Maintains a positive, resilient outlook, thriving in a high-volume environment with a focus on resolution.
Contributes to a vibrant team dynamic, staying open to feedback and always looking for ways to improve.


Benefits:



Competitive Account bonus
Generate an additional income with our referrals program!
On-Site doctor
FREE On-Site Gym
Employee Assistance Program (Finance, Legal and Psychological Assistance)
Cafeteria Subsidy
Birthday Off!
Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
Asociación Solidarista
Top Performer Recognition Program
CNX University (free online courses and certifications)
LinkedIn Learning enterprise profile for all Game Changers!
Career Growth Program

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés
• Conocimientos: Atención telefónica, Inglés, Servicio al cliente, Atención al cliente, Experiencia del cliente

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 17 horas (actualizada)

Acerca de CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

Concentrix pertenece a la industria de Call centers con presencia en varios paises de la Region como Honduras, Nicaragua, El Salvador, Colombia Dominicana, Mexico y a nivel Global. Con muchos años de experiencia.