DevOps Engineer - Virtual

EFFECTIVESOFT COSTA RICA SOCIEDAD ANONIMA - Heredia, Heredia

Descripción de la oferta

A convenir Contrato por tiempo indefinido Tiempo Completo Presencial y remoto

Key Responsibilities
Platform Management & Optimization
Design, implement, and maintain scalable, secure, and highly available infrastructure for critical marketing and content platforms (Sitecore, Adobe Experience Cloud, Optimizely, Veeva, etc.) in cloud environments (AWS, Azure, GCP).
Proactively monitor platform health, performance, and security, identifying and resolving issues before they impact operations.
Implement and manage disaster recovery and business continuity plans for all supported platforms.
Ensure optimal performance and cost efficiency of platform infrastructure and services.
Automation & CI/CD
Develop and maintain robust CI/CD pipelines for automated build, test, and deployment of applications and configurations across various environments.
Utilize Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation) to provision and manage infrastructure in an automated and repeatable manner.
Automate routine operational tasks, system health checks, and security remediations.
Collaboration & Support
Work closely with development, QA, and project management teams to ensure smooth software releases and system integrations.
Provide expert guidance and support to development teams on best practices for platform development, deployment, and optimization.
Troubleshoot complex production issues related to platform infrastructure, application performance, and integrations.
Participate in on-call rotations for critical incident response as needed.
Security & Compliance
Implement and enforce security best practices across all platforms and infrastructure (DevSecOps).
Conduct regular security audits and vulnerability assessments.
Ensure compliance with relevant industry standards and regulations.
Documentation & Knowledge Sharing
Create and maintain comprehensive documentation for platform architecture, configurations, operational procedures, and troubleshooting guides.
Mentor junior team members and foster a culture of knowledge sharing and continuous improvement.
Required Skills and Experience
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
5+ years of experience in a DevOps, SRE, or similar role, with a strong focus on platform engineering.
Deep hands-on experience with at least two of the following platforms:
Sitecore (various versions, XP/XM, JSS)
Adobe Experience Cloud (AEM, Target, Analytics, Campaign, Marketo Engage)
Optimizely (Content Cloud, Experimentation, Commerce)
Veeva CRM/Content/Vault (especially regarding integration and deployment of related solutions)
Expertise in at least one major cloud platform (AWS, Azure, or GCP):
Infrastructure provisioning (e.g., EC2, S3, RDS, Azure VMs, Azure App Services, Google Compute Engine)
Networking (VPCs, subnets, security groups, load balancers)
Monitoring and logging (e.g., CloudWatch, Azure Monitor, Stackdriver, Prometheus, Grafana, ELK Stack)
Strong proficiency in scripting languages (e.g., Python, PowerShell, Bash).
Extensive experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible).
Proven experience with CI/CD tools and methodologies (e.g., Jenkins, Azure DevOps, GitLab CI/CD, GitHub Actions).
Solid understanding of containerization (Docker) and orchestration (Kubernetes) principles and tools.
Experience with version control systems (Git, GitHub, Azure Repos).
Familiarity with database administration (SQL Server, MongoDB, PostgreSQL, etc.).
Strong understanding of network protocols, security principles, and best practices.
Excellent problem-solving, analytical, and troubleshooting skills.
Ability to work independently and collaboratively in a fast-paced agency environment.
Strong communication and interpersonal skills.
Preferred Qualifications
Relevant cloud certifications (AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, etc.).
Experience with other marketing technology platforms or CRM systems.
Knowledge of microservices architecture and API management.
Experience with performance testing and tuning of web applications.